Legal notices
1. Website publisher
The Le Shop website is published by:
- Trade name: Le Shop
- Company name: Le Shop Guitare Lyon
- Legal form: SARL with a share capital of 23,100 €
- Head office: 28 Quai Arloing, 69009 Lyon, France
- Registration: 821 371 549 R.C.S. Lyon
- Publication Director: Jordane Mickaël Sagarra
- Data Protection Officer (DPO): Jordane Mickaël Sagarra – contact@leshop-lyon.fr
- Contact: contact@leshop-lyon.fr | 04 28 29 53 65
2. Production and hosting
- Web provider: Max Costa – 17 rue d’Austerlitz, 69004 Lyon
- Host: Shopify Inc., 150 Elgin Street, Suite 800, Ottawa, Ontario K2P 1L4, Canada.
Tel: +1 613 241 2828
3. Purpose of the site
The site https://le-shop-lyon.myshopify.com/ aims to present the activities and services of the company The Shop, as well as to offer for sale online second-hand musical instruments and equipment.
The information published on the site is provided for informational purposes only. It is subject to change and is not exhaustive.
4. General terms of use
The use of the site implies full and unconditional acceptance of these legal notices.
The Shop strives to ensure the accessibility of the site and the reliability of the information provided, but cannot be held responsible for interruptions, bugs, or any material damage related to its use.
The user agrees to access the site with recent equipment, free of viruses, and using a regularly updated browser.
5. Intellectual property
All content present on the site (texts, images, photographs, graphics, logo, sound and visual elements) is the exclusive property of The Shop or their respective authors, unless otherwise stated.
Any reproduction, representation, modification, publication, or adaptation, in whole or in part, is prohibited without prior written authorization.
The mentioned brands (Fender, Gibson, Marshall, etc.) remain the property of their respective owners and are mentioned for descriptive purposes only, with no affiliation link existing.
6. Personal data (GDPR)
In accordance with the General Data Protection Regulation (GDPR – EU 2016/679), The Shop collects and processes personal data only for:
- managing orders, billing, and customer follow-up,
- managing user accounts and after-sales service,
- subscribing to the newsletter (with prior consent),
- improving the site and visitor statistics.
The Shop retains data only for the time necessary for the intended purposes:
- billing data: 10 years (legal obligation),
- prospecting data: maximum 3 years after the last contact,
- cookies: according to the legal duration or user settings.
Payment data is processed by Shopify Payments and PayPal, as well as during in-store payments (card, cash, checks). The Shop never retains its customers' bank details.
You have the right to access, rectify, oppose, erase, and port your data.
To exercise these rights: contact@leshop-lyon.fr or mail to Le Shop Guitare Lyon, 28 Quai Arloing, 69009 Lyon.
In case of dispute, you can contact the CNIL (https://www.cnil.fr) or use the European online dispute resolution platform (https://ec.europa.eu/consumers/odr).
7. Cookies
The site uses cookies necessary for its proper functioning (cart, user session, navigation), as well as audience measurement cookies and, where applicable, advertising cookies.
You can accept or refuse cookies via the banner displayed during your first visit, or set your browser to manage your preferences.
8. Limitation of liability
The Shop makes every effort to provide reliable and up-to-date information, but cannot be held responsible for errors, omissions, or direct or indirect damages related to the use of the site or the interruption of its access.
The Shop cannot be held responsible for the content of third-party sites accessible via external links (Reverb, social networks, etc.).
9. Consumer mediation
In accordance with Articles L.612-1 and following of the Consumer Code, every consumer has the right to access a consumer mediator free of charge for the amicable resolution of a dispute with a professional.
In the absence of a mediator designated for the moment, you can use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr.
10. Price and availability
The prices and availability of the products displayed on the site are subject to change without notice.
11. Applicable law
This site is governed by French law.
In case of dispute and failing an amicable resolution, exclusive jurisdiction is granted to the courts of the Lyon Court of Appeal, subject to legal provisions protecting consumers.